Customer success is an essential part of sales for SaaS companies because it ensures that customers are not just purchasing a product but also receiving value from it. It is crucial for companies to build customer success as a core part of their DNA early in their sales journey.
Ravi Saraogi, Co-Founder & COO, Uniphore joins to discuss insights on Sales & Customer Success.
Customer success is an essential part of sales for SaaS companies because it ensures that customers are not just purchasing a product but also receiving value from it. It is crucial for companies to build customer success as a core part of their DNA early in their sales journey.
Ravi Saraogi, Co-Founder & COO, Uniphore joins to discuss insights on Sales & Customer Success.